Shared Contact Center

Mechanism

The call from customers will be transferred to TCAP Shared Contact Center

Professional agents will handle the customers properly based on FAQ

Benefit

Reasonable cost (starting at 32,000 PHP / month for 300 inquiries)

By utilizing the shared team / Monthly cost of dedicated team is more expensive

Cover weekends / After office hours

Even clients are off or after office hours, we will handle customer inquiries

Professional customer handling for better CS

Our trained agents properly handle your customers