We transcosmos support client's back office operation by fully utitlizing our BPO and Digital experience and capability. We will focus on the quality ad productivity of the operation process, at the same time bring the innovation such as BOT, intranet system or RPA with our digital marketing team.

Back-Office Support

  • Order Management

    Our representatives will assure you that all orders coming in would be handled well in all forms of contact

  • Sales Department

    Provide support to sales representatives and respond to customer and prospect queries.

  • Finance

    Helps your business for finance and accounting services such as Bookkeeping, Accounts payable and receivable, Payroll processing, Tax preparation, Bank reconciliation, Financial reporting etc.

  • Human resources

    We offer HR attendance system which can easily manage all the employees' attendance on the system. Also we can support the VISA application for the expats in your company.

  • Analytics

    Helps your business in understanding the data that flows in and out though the business systems. Analytics can help harness this data, driving change in internal operations and marketing efforts.

Service Management Solutions

  • Shared Services

    Our unique approach for shared services will enable your organization manage the strain on delivering resources with improved customer service at a lower cost

  • Consultancy Services

    Through proprietary tools, we assess and analyze the status of the operations in accordance to the industry standards and integrate our own set of regulations that we have gathered throughout our years of experience.